Stage 6 UX LLC research and design consultancy operates based on the highest level of UX maturity by prioritizing the human in research, design, and product delivery.
User Experience Research
User experience research (UX) helps to develop and deliver exceptional customer service.
Your business can expect to build the right product experiences based upon your customer's needs, increase customer satisfaction, expand and delight your customer base, and save valuable time and money during the design and development of products and services when working with a professional user experience researcher.
Documented Return on Investment of UX:
Entrepreneur - User Experience is the Most Important Metric You Aren't Measuring
Gartner - Leverage User Research to Inform, Improve and Inspire Your Customer Experience
What You Get
My approach is grounded in proven, evidence-based research methods that uncover your customers' needs and desires. Whether you're an established business or a new company, I can help you by prioritizing user needs from the beginning.
Ideally, research should inform design and development. However, I can work with you and your team at any stage to enhance user satisfaction and minimize future rework, customer service crises, and technical debt by ultimately allowing you to focus on growing your business.
Trained as a designer, with over a decade working as a User Experience Researcher (UXR) within industries such as education, health insurance and technologies, federal government agencies, call centers, and transportation. I am honored to design and build products and websites throughout the entire Agile software delivery lifecycle.
My goal is to provide you with what your end users and customers need now and help keep you on track for future growth. This proactive approach prevents costly rework and ensures a solid foundation for your business.
Services for new or existing apps, websites, and other digital products include:
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Customized for any stage from Proof of Concepts (POC), Minimum Viable Products (MVP), to already deployed products and services.
Perform and analyze both qualitative (interview, focus group, ethnographic observation) and/or quantitative data (surveys, website/app data, and other analytics.
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Provide guidance and design recommendations according to the latest WCAG guidelines by reviewing existing apps and websites, or when developing new.
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Services include tree-testing and online card sorting to uncover recommended navigation. Designs will be provided that display the recommended IA.
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Moderated remote or in-person testing of your design with your users.
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Uses established heuristics, or rules of thumb, to measure the usability of user interfaces in independent walkthroughs.
Set’s the foundation for new and reveals insights on potential usability issues for deployed technology.
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Two options available:
Design recommendations created to give to your designer or developer as a product research such as IA, Heuristic Review, and Accessibility Review.
Hi-fidelity and low-fi prototypes, and logo designs.
Please note that all photographs on this website have been taken by and are the property of Megan Clar.