Wrangling of Qualitative and Quantitative Data

Usability Testing Scoring

My point system is comprised of analysis of qual. and quant. data recognizing severity levels for assessing usability based upon;

- Diversity of skill level of user (current usage and knowledge of Health Savings Accounts)

- Perceived vs. Actual

- Time on Task

- A/B

- Task Success

- VOC (SUS)

System Usability Score (SUS)

Prioritization Matrix

Prioritization Table

Combined findings